Welcome to PHPUB‘s customer service centre, where we are dedicated to providing you with exceptional service 24/7, all year round.

Contact Methods

You can reach our customer service team through any of the following methods to receive real-time assistance:

1. Online Service: Click on the “Online Service” link to access our online customer service system and connect with our representatives instantly.
2. Email: Feel free to send us an email at phpubcomph@gmail.com for any inquiries or assistance you may need.
3. Facebook: Stay updated and engage with us on Facebook to be the first to receive news updates, promotions, and more.

Frequently Asked Questions

About the Games

• Transaction Records: You can view your transaction records within 30 days of the transactions.
• Game Rules: Game rules and instructions can be found within each game window. Users are encouraged to review the rules before playing.
• Game Results: Check your game history in the Members area by clicking on “Betting Record.”
• Internet Disconnection: If your internet disconnects during a game, we will review the game history. Resumption of the game will occur upon your next login.
• Mobile Gaming: Yes, you can enjoy our online casino games via smartphone browsers or by downloading our app, which is available on Android and iOS.

Bank Related

• Registering Cards: You can register up to two cards per account. Please contact us for any modifications or deletions of bank information.
• Bank Information: Ensure accuracy of bank details (bank, account number, payee name) as these cannot be modified after submission.
• Withdrawals: You must register your bank account before making withdrawals.

Security

• Website Security: All data transmitted to and from our site is encrypted with 256-bit Secure Socket Layer (SSL) technology.
• System Security: PHPUB undergoes regular security testing by third-party experts and maintains 24/7 network traffic monitoring.
• Account Security: Separate passwords are used for login and withdrawals to enhance account security.
• Fund Security: Our advanced encryption technology ensures the safety and stability of all fund transactions during deposits and withdrawals.

Responsible Gaming

We prioritize the well-being of our players and advocate responsible gaming practices. PHPUB offers guidance and support to ensure that your gaming experience remains enjoyable and safe.

For any further assistance or inquiries, please don’t hesitate to reach out to us through any of the aforementioned channels. Your satisfaction and security are our top priorities at PHPUB.

Thank you for choosing PHPUB.